EORI Numbers on Shopify: Where to Store Your EU Customs ID for Smooth Shipping
Hey everyone, let's talk about something that's been on a lot of your minds, especially if you're shipping to the EU: the EORI number. This little customs ID can feel like a bit of a mystery when you're trying to figure out where it fits into your Shopify workflow. A recent discussion in the Shopify Community really highlighted this, and I wanted to break down the insights from fellow store owners and experts.
Our friend etienne21 kicked off a great thread asking, "Where in Shopify can I store that number? I have received the number from my tax authorities." They even referenced Shopify's own help documentation, which clearly states, "You should review your EORI setup before July 1, 2026." This deadline is creeping up, so it's super important to get this sorted!
The Big Question: Is There an EORI Field in Shopify?
This is the core of the confusion, and the short answer, as Priyasha and Steve_TopNewYork pointed out in the thread, is no, not directly within your Shopify admin for manual entry right now.
Priyasha put it perfectly: "There’s no dedicated EORI field in Shopify admin, which is why you can’t find one. The EORI is a customs ID - it’s not used at checkout, only on customs paperwork when parcels are sent across borders."
Think of it this way: your EORI number isn't something your customer needs to see or use during checkout. It's a behind-the-scenes identifier for customs authorities to track goods entering or leaving the EU. Because it's a customs declaration detail, its home isn't typically within Shopify's core tax or order settings.
So, Where Should You Store Your EORI Number?
Here's the good news: while Shopify itself doesn't have a dedicated field, there are clear, practical places where your EORI number needs to live to ensure smooth international shipping. Based on the community's collective wisdom, here are your primary options:
1. Your Shipping Carrier Accounts
This is often the most direct and common place. If you're directly integrated with carriers like DHL, UPS, FedEx, or others, they will have fields for this information.
- Instructions:
- Log in to your specific carrier account (e.g., DHL Express, UPS WorldShip, etc.).
- Navigate to your account settings, profile, or shipping preferences.
- Look for sections related to 'Customs Information,' 'Exporter Details,' 'Tax IDs,' or 'Regulatory Information.'
- Enter your EORI number in the designated field. This ensures it's automatically included on customs declarations when you generate labels through their platform.
2. Your Third-Party Shipping Apps
Many Shopify merchants use shipping apps (like ShipStation, Shippo, Veeqo, etc.) to manage their label creation and fulfillments. These apps often act as an intermediary between your Shopify store and your carriers.
- Instructions:
- Log in to your shipping app's admin panel.
- Go to your app's 'Settings,' 'Integrations,' or 'Carrier Accounts' section.
- Locate the settings for each carrier you use within the app.
- Find the field for 'EORI Number,' 'Customs ID,' or similar, and input your number there. The app will then pass this information to the carrier when labels are generated.
3. Your Fulfillment Partner
If you work with a 3PL (third-party logistics) or a fulfillment center that handles your shipping, then they are the ones generating the labels and customs paperwork.
- Instructions:
- Contact your fulfillment partner directly.
- Provide them with your EORI number.
- Confirm with them how they will ensure the EORI number is included on all necessary customs documentation for EU shipments.
What About the July 1, 2026 Deadline?
etienne21's reference to the Shopify help document – https://help.shopify.com/en/manual/taxes/eu/eu-tax-migrate – is a critical piece of information. While there's no dedicated field yet, it's worth noting that Shopify is constantly evolving its platform to meet global compliance needs.
Steve_TopNewYork's comment that Shopify "could add it closer to the migration deadline" is a valid point. It's entirely possible that as we get closer to July 2026, Shopify might introduce a dedicated field within 'Settings → Taxes and Duties' or elsewhere to streamline EORI management directly within the platform. For now, however, the solutions above are your reliable path forward.
When in Doubt, Ask Shopify Support!
If you're still unsure after checking your carrier or app settings, Steve_TopNewYork's advice to reach out to Shopify Support is always a solid move. They can provide the most up-to-date information on any platform changes or specific recommendations for your store's setup.
The key takeaway here is to be proactive. Even without a dedicated field in your Shopify admin, you have clear avenues to ensure your EORI number is correctly used for EU customs. By integrating it with your shipping carriers, apps, or fulfillment partners, you'll be well-prepared for that July 2026 deadline and keep your international shipments flowing smoothly. Keep those discussions going in the community – it's how we all learn and grow together! ![]()